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Alumni Webinar: Managing Conflict -- Not Avoiding It

Starts: May 25, 2016 - 1:21 PM
Ends: May 25, 2016 - 1:21 PM
Contact:

Kellie Miner, Mason Alumni Relations

757.221.7785

Alumni Webinar

Managing Conflict -- Not Avoiding It

A Raymond A. Mason School of Business Alumni Webinar
Presented by:

Pat and Margaret Walsh Professor in Leadership and Ethics, Karen Locke

May 25, 2016

Noon EDT

Most people experienced in management and leadership value conflict; it’s the engine of collaboration and creativity.  Yet most organizations, if given the choice, elect to avoid it.  

We’ll brush up on tools for surfacing and engaging in conflict conversations including: looking at why conflicts escalate, how to communicate so your message is heard, how to ensure others’ voices are admitted to the conversation, and how to diffuse conflicts that become overheated.